Why Hire Me
I am an independent web designer and usability expert. I have broad experience in many aspects of product development and IT services in diverse organizational contexts. As a result I am able to understand and identify business and technical requirements as well as the perspective of the users and customers.
My goal is to put user needs first. A usable product would lead to a positive experience, higher engagement, shorter task completion time and less human error. All these enhance customer satisfaction, strengthen their loyalty, increase transaction volume, eventually leading to increased profits.